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Terms and Conditions

1. About us

We own and operate the site www.ecig-box.co.uk. We are Ecb Cigarettes trading as the Ecig Box, a company registered in England and Wales under company number 10950472 our registered office is 150 High Street, Northallerton, DL7 8JX.

2. Contacting us

We can be contacted by email at contactus@ecig-box.co.uk, by phone on 01609 258210 or by post at 150 High Street, Northallerton, DL7 8JX.

3. Our Products

All products listed on this site are for display purposes only. Actual products may vary. We can not make any guarantee in regard to colour, as computer and other screen may alter this slightly. Packaging may vary from that displayed. We reserve the right to cancel any order or remove any Item from sale.

4. Age verification.

You may only purchase products from this site if you are over 18. We reserve the right to ask for further proof of age before shipping any products. This may include, but not limited to, asking for Driving Licence or passport information or a copy of either. We may use your details on age verification software. 

5. Delivery

Free Local delivery is for the Northallerton area only. Orders placed by 2pm, will in most circumstances be delivered same day, however this can not be guaranteed. 

Orders placed outside Northallerton, should reach you in 2-3 working days, however, please allow 5 working days.

We anticipate they should reach customers sooner than this, usually next day for orders placed before 2pm, however, we can not guarantee this. 

We reserve the right to change these terms and conditions at any time.

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